Legal notice

Legal Notice

This website is operated by Florena Boutique.

Florena Boutique provides online retail services to customers, including customers located in Australia.

Business Information

Trading Name: Florena Boutique
Website: Florena Boutique
Email: Info@florenaboutique.com

Business Address:
Prinses Beatrixstraat 15
The Netherlands

If Florena Boutique is operated by a registered company or other legal entity, the legal entity name and registration details should also be stated here.

Contact

For questions regarding an order, our products, your consumer rights or the use of this website, please contact us at:

Info@florenaboutique.com

We aim to respond to customer enquiries within 5 business days.

Australian Consumer Law

Where the Australian Consumer Law applies, customers are entitled to consumer guarantees that cannot be excluded, restricted or modified by these website terms or policies.

These guarantees may include requirements that goods:

  • are of acceptable quality;

  • are fit for any disclosed or represented purpose;

  • match their description;

  • correspond with any sample or demonstration model where applicable; and

  • comply with other applicable consumer guarantees.

Depending on the circumstances, customers may be entitled to a repair, replacement, refund or another remedy where goods fail to meet an applicable consumer guarantee.

Nothing contained on this website, including our Terms & Conditions, Shipping Policy or Return & Refund Policy, is intended to exclude any rights that cannot legally be excluded under the Australian Consumer Law.

Product Information

Florena Boutique takes reasonable steps to ensure that information displayed on the website is accurate and up to date.

Product photographs, descriptions, pricing, sizing information and availability are provided in good faith.

Minor differences in colour or appearance may occur because of lighting, photography, screen settings or normal manufacturing variations.

We will not knowingly provide false or misleading information regarding our products, pricing, availability or delivery services.

Prices

Unless otherwise stated, prices displayed on our Australian storefront are shown in Australian dollars (AUD).

Any applicable shipping charges or additional costs will be displayed during the checkout process before the customer completes their purchase.

Florena Boutique reserves the right to correct genuine pricing or technical errors where permitted by law.

If an order is affected by an error, we will contact the customer and provide an appropriate resolution.

Website Use

The information provided on this website is intended for general information and purchasing purposes.

Customers must not misuse the website, attempt to interfere with its operation, introduce malicious software or use the website for unlawful purposes.

We reserve the right to restrict access to the website where reasonably necessary to protect our customers, systems or business.

Intellectual Property

Unless otherwise stated, all intellectual property appearing on this website, including text, graphics, photographs, branding, logos, website design and other content, is owned by or licensed to Florena Boutique.

Content may not be copied, reproduced, distributed, modified or commercially exploited without prior written permission, except where permitted by law.

External Links

Our website may contain links to websites or services operated by third parties.

Florena Boutique is not responsible for the content, availability, privacy practices or operation of third-party websites.

The inclusion of a third-party link does not necessarily imply endorsement of that website or service.

Liability

To the maximum extent permitted by law, Florena Boutique is not liable for indirect or unforeseeable losses arising from the use of this website.

Nothing in this Legal Notice excludes, restricts or modifies any consumer guarantee, liability, right or remedy that cannot legally be excluded under applicable Australian law.

Privacy

Personal information collected through Florena Boutique is handled in accordance with our Privacy Policy and applicable privacy legislation.

Please refer to our separate Privacy Policy for more information about how personal information is collected, used, stored and protected.

Applicable Law

This website and transactions made through Florena Boutique are subject to applicable laws.

Where the Australian Consumer Law applies to a purchase, nothing in our policies is intended to remove or reduce those statutory consumer rights.

Changes to This Legal Notice

Florena Boutique may update this Legal Notice when necessary to reflect changes to our business practices, website or applicable legal requirements.

The most recent version published on this website will apply from its effective date.

Contact Details

Florena Boutique
Business Address: Prinses Beatrixstraat 15, The Netherlands
Email: Info@florenaboutique.com

Free premium shipping

Always free shipping with Track & Trace with Australia Post

Customer service

Always available within 24 hours response

100% Return Guarantee

Easy returns within 30 days

Secure payment

Pay Securely And Quickly With Your Credit Card, Google pay, Apple pay and Shop pay